Reference

kilat333 Privacy Policy for Your Account

Our Privacy Policy explains what data we collect when you open a kilat333 account, sign in on mobile or desktop, and use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsDevice controlsContact requests
kilat333 kilat333 Privacy Policy for Your Account
CONTACT ROUTES

Get Privacy Help Beside Your Account

A privacy question should not require you to search through payment screens.

Account support When you are signed in, open the account support path and state that your…
Cashier reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, provide the payment…
Login concern If an unfamiliar device or sign-in appears in your account, contact support through the…
DATA CONTROLS

What Our Privacy Controls Cover

We apply the Privacy Policy to the account journey rather than treating every record the same way.

Data we receive

We may receive your phone number, account details, verification results, login events, device and browser data, support messages, and payment…

Why we use it

We use account and device data to provide sign-in, confirm an account step, detect unusual access and respond to requests.

Cookies and sessions

Cookies or similar session tools may keep your sign-in state, remember security preferences and help us understand whether a request…

Account protection

Phone verification can be required before account access, and an unfamiliar device may trigger an additional check.

Retention approach

We keep records for as long as needed for the stated account, security, payment reconciliation or support purpose, and longer…

Your requested changes

You may ask us to access, correct or clarify personal data connected with your account.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet record. They explain the data path in plain terms, while account-specific requests still require an identity check through support. If a question is not covered, send it through the same route.

The kilat333 Privacy Policy covers account details, phone verification, login and device events, cookies or session tools, support messages, and payment references connected with DANA, OVO, GoPay, QRIS and bank rails.

We may use a payment reference, amount, date and processing state to match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We do not need your wallet password for that check.

Yes. Send an access request through the signed-in account support path, describe the records you want and complete reasonable identity checks. We will assess the request under the Privacy Policy and applicable local requirements.

Use account support and identify the incorrect phone, verification, login or payment record. We may ask for details that confirm ownership before changing it, so another person cannot alter your account history.

We may use cookies or similar session tools on a mobile browser to keep sign-in state and security preferences. You can clear or restrict browser storage, though some account steps may then need repeating.

Retention depends on the purpose: security events, payment reconciliation and support records may remain while needed for those purposes or for a legal or dispute-handling duty. Ask support about a specific record.

Yes. Tell account support the device type, browser and approximate sign-in time connected with your concern. We can explain the relevant security record after confirming that you control the account.